Cinnamon Cathedral Hotel | Vietnam - Hanoi

38 Au Trieu, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam (Show map)

Cinnamon Cathedral Hotel description

Nestled within the famous Hanoi Old Quarter, Cinnamon Cathedral Hotel offers elegant and comfortable accommodations with free WiFi access in the public areas. It operates a 24-hour front desk and provides complimentary parking on site.

Located opposite St. Joseph Cathedral, the hotel is just 1,300 feet from Hoan Kiem Lake and Ngoc Son Temple. Noi Bai International Airport is approximately 13 mi away.

Fitted with parquet flooring, air-conditioned rooms include a wardrobe, personal safe, a flat-screen cable TV and seating area. Mini-bar and electric kettle are also provided. Private bathroom comes with shower facility, slippers and free toiletries.

At Cinnamon Cathedral Hotel, guests can approach the friendly staff for assistance with bicycle rentals, luggage storage, laundry/dry cleaning services and tour arrangements. Airport shuttle is also available at a surcharge.



Room choices in Cinnamon Cathedral Hotel

Cinnamon Cathedral Hotel Services

Pets Pets are not allowed.
Activities Cooking class, Tour or class about local culture, Bike tours, Walking tours, Bikes available (free), Bicycle rental (additional charge)
Food & Drink On-site coffee shop, Fruit, Bottle of water, Wine/Champagne, Bar, Restaurant
Internet Free! WiFi is available in public areas and is free of charge.
Parking Free! Free private parking is available on site (reservation is needed).
Front Desk Services Lockers, Baggage storage, Ticket service, Tour desk, Currency exchange, 24-hour front desk
Cleaning Services Shoeshine, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business Facilities Fax/Photocopying
Safety & security Fire extinguishers, Smoke alarms, Security alarm, 24-hour security, Safe
General Shuttle service, Airport shuttle (additional charge), Shuttle service (additional charge), Air conditioning, Family rooms, Non-smoking rooms, Newspapers, Room service
Health & Wellness Facilities Foot massage, Massage
Languages Spoken English, Vietnamese

Cinnamon Cathedral Hotel Terms and Conditions

Check-in From 2:00 PM
Check-out Until 12:00 PM
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds Children of all ages are welcome.
No age restriction There's no age requirement for check-in
Pets Pets are not allowed.
Cards accepted at this hotel Cinnamon Cathedral Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

What is the average price to stay at Cinnamon Cathedral Hotel?

The average price is 41 usd for the next dates. To know more details, please enter your arrival and departure dates. usd for the next dates. To know more details, please enter your arrival and departure dates.

Is there a wifi connection in Cinnamon Cathedral Hotel?

Free! WiFi is available in public areas and is free of charge.

What is the check-in time at Cinnamon Cathedral Hotel?

From 2:00 PM

What is the check-out time at Cinnamon Cathedral Hotel ?

Until 12:00 PM

100% real reviews of Cinnamon Cathedral Hotel

Check the opinions of our clients

5,0
Purpose of trip: Leisure trip
What was the highlight of Cinnamon Cathedral Hotel
Great location. Ask every question you think you should because you won't be told otherwise!
The location is fabulous. The rooms set back on the alley, not facing the cathedral, are quiet for Hanoi even though you are in the middle of it all.
I made the mistake of mentioning that I had stayed at Cinnamon Saigon, which meant that it was assumed we knew anything we needed to know. No information was forthcoming about where breakfast was, the time, the process, when to pay, how to lock our doors! Both rooms did not lock when closed, you had to swipe your card, sometimes, to lock them. I'm 49. I've travelled a lot. I have never seen this before. When we returned the first day our doors were open and when I asked Reception staff they explained that sometimes the doors needed swiping to lock them. It would have been good to know this at check-in. The hotel talks up its environmental credentials, however, our linen and towels were changed each day, even when we followed the 'Save the Earth' signs in the room and hung everything up so it wouldn't be washed daily. Plastic straws were placed in our drinks in the cafe even though the signs on the table talk about their commitment to reusable bamboo straws. We chose Cinnamon Cathedral Hanoi because we had had such a welcoming wonderful experience in Saigon but the staff at the Hanoi hotel are not as well trained nor committed to the environmental standards the hotel says it sets. Our children's bathroom, in room 303, was moldy and really dirty. Both room's bathrooms had incomplete toiletries, missing shampoo. There was a real lacking in attention to basic detail. Three things we ordered for breakfast on the first day weren't available, and we weren't told, we just received different meals. When questioned, staff looked put out and said those things (yoghurt, mushrooms) they didn't have. Things were then made again, which wasn't necessary, but somehow the ingredients were suddenly there. The staff did go to great lengths the next day to make sure breakfast was as we ordered it. I think the staff were just not particularly well trained? Or their communication skills left lots of room for miscommunication? Not sure.
9,0
Purpose of trip: Leisure trip
What was the highlight of Cinnamon Cathedral Hotel
Location, friendly staff, nice balcony
Location, friendly staff, nice balcony
some of the other guests were pretty loud in the hall way, maybe staff could remind them of the necessary courtesy towards others if they're not used to be considerate by themselves
5,0
Purpose of trip: Leisure trip
What was the highlight of Cinnamon Cathedral Hotel
Nice district, nice building.
Nice district, nice building. You can get everything you need from the city in few minutes - foods, shops, taxi, bars. Good tips of bars and cafes around the place
Worst service in Vietnam. Absolutely wild stuff. Wrong room at first, another room with broken door-lock, terrible breakfast service every day - 40 minutes for the bread, all meals we've got were wrong. I won't describe everything, but we were ready to change the hotel, stuff promised that everything will be fine for the rest of the time. We believed, but nothing changed. This service is not for that money
7,0
Purpose of trip: Leisure trip
What was the highlight of Cinnamon Cathedral Hotel
Loved Hanoi and the location of the hotel and its staff.
The staff were excellent- helpful, friendly and always welcoming. Would return just for their hospitality.
The lack of heating in the room, no hot water in the shower. The hotel was not equipped for the very cold snap we experienced. Breakfast was haphazard and not really enjoyable so we ventured out most mornings.

Nearby the Cinnamon Cathedral Hotel
Vietnam / Hanoi
Hanoi

Nearby places of interest

St. Joseph Cathedral St. Joseph Cathedral
0 km
National Library of Vietnam National Library of Vietnam
0.3 km
Hanoi City Court Hanoi City Court
0.4 km
Hoan Kiem Lake Hoan Kiem Lake
0.4 km
Ngoc Son Temple Ngoc Son Temple
0.4 km

Highlighted Places

Ha Noi Railway station Ha Noi Railway station
1 km
Old City Gate Old City Gate
1 km
Hanoi Opera House Hanoi Opera House
1 km
Dong Xuan Market Dong Xuan Market
1 km
Vietnam Fine Arts Museum Vietnam Fine Arts Museum
1.3 km

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- Cinnamon Cathedral Hotel -

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